Returns & Exchanges
At Giani, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original Giani boxing to ensure they remain protected during transit and include all hardware or manuals.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing